We Don't Just Talk About It... We Actually Do It!
The Entire Company Is the Sales TEAM - OS-001
Introduction
Salespeople aren't the only individuals responsible for selling your homes and ensuring your profitability. It is the combined efforts of everyone in the company, from the construction team to the salespeople, that makes a successful builder. Anyone who might ever come into contact with a customer affects buyers' perceptions of you, whether they might refer other buyers to you, and whether they're likely to buy from you again. This program brings everyone in the company together to ensure their buy-in to the strategies your company will use to maximize profitability.
Objectives
Upon completion of this material, you will be able to-
- Make believers out of everyone on your team.
- Guide buyers seamlessly through all five phases of the buying process -
- When the buyer starts looking.
- When the buyer starts thinking about buying.
- The day the buyer buys.
- The day the buyer closes.
- The day the buyer moves in... and three years after.
Who Should Attend
Management team, principals, administrative staff, construction personnel, customer service staff, new home salespeople, marketing salespeople -- EVERYONE in your company who might ever come into contact with a buyer, before, during, or after purchase.
